Frequently Asked Questions

 

 

 

When are you open?

November 19, 2020 – January 2, 2021

Our Hours are: 

Sunday – Thursday 6:00 pm – 9:30 pm
Fridays & Saturdays 6:00 pm – 10:30 pm

How do I enjoy the show the best?

To make your experience more enjoyable, please know how to tune your vehicle’s radio ot 98.5 FM. Our lights dance to the music on this radio station.

You’ll also need to know how to turn your vehicle’s lights down to parking/running lights. Check your owners manual or YouTube for help with this.

Are you open on Thanksgiving, Christmas Eve and Christmas Night?

Yes, we are open nightly except in the event of heavy rain or high winds. Please check our website, Facebook or Call 904-316-5673 to check the show status. We will update these if we close due to weather.

It may rain tonight will you be closed?

If there is rain or high winds in the area please check the website, Facebook or Call 904-316-5673 to check the show status. We will update these if we close due to weather.

How long is the wait to see the show?

Weekends in December and the week of Christmas have become very busy with wait times of approximately 1hr. We post wait times on Facebook and on a sign at the entrance of the parking lot to the show. Monday – Wednesday are our slower nights with little to no wait.

I have young children and can not wait for 1 hr in line but want them to see the show, when is the best time to come?

Mondays – Wednesdays normally have little to no wait. If you can only come on the weekend we suggest getting in line at 5:45 to limit your wait time.

How much does it cost?

Sunday -Thursday $20 per vehicle (up to 7 people)
Fri & Sat $25 per vehicle (up to 7 people)
Passenger Vans are $35 any night.
**Cost per vehicle is for up to 7 people, each additional person is $2

I purchased tickets online. Is there a special gate?

All vehicles must pass through the same ticket gate to enter the show. If you purchased tickets online or at one of our events be sure to have your ticket (with the bar-code) ready to show at the ticket gate. Paypal receipts are NOT accepted as tickets.

I'm going to pay when I arrive. What forms of payment do you take at the gate?

Cash, debit and credit with all major credit cards.
Please note credit/debit cards may cause extra wait time due to processing.

Are there Restrooms?

Port-a-Johns will be accessible in the parking lot prior to entering the show.

I have satellite radio can I still enjoy the show?

Yes! To make your experience more enjoyable, please know how to tune your vehicle’s radio to 98.5FM and how to turn your vehicle’s lights down to parking lights.

How do I turn my vehicles lights down to parking lights?

Most cars have a dial on the left of the steering wheel. Please check your car’s manual.

Contact Us

904-316-5673

Morocco Shrine Center
3800 St. Johns Bluff Rd. S.
Jacksonville, FL 32224

info@jaxilluminations.com